Our FAQ
Here Are Our Most Frequently Asked Questions.
We’ve listed some of the questions we get most and their answers below. If your question isn’t answered here, please feel free to contact us!
We ask that you give us at least a 48-hour notice to cancel or reschedule your appointment. If you are unable to give us advanced notice, we do charge a $35 cancellation or no-show fee.
We like to schedule your first follow-up within 1 week of your initial visit. After that, we recommend patients follow up every couple of weeks. You and your dietitian can make a plan that works for you, factoring in your health concerns, finances, scheduling, etc.
Your first visit with your dietitian will be 85 minutes long, and follow-up visits will be 55 minutes. You are the expert on your own body, and we believe it’s essential to thoroughly investigate your health history before we start making recommendations for your future. Your dietitian will get to know each area of your health, including diet, sleep, physical activity level, and mental health. Then, you’ll set one or two small goals together and make a plan to follow up next week. This initial visit is an introduction, a first step. While you won’t walk away with all the answers on day one, you and your dietitian will start to identify a personalized plan that will guide the following visits.
We will give you a call to schedule your first appointment with us, but if we don’t catch you at a good time, feel free to call (or text) us back at 503-847-9952.
Once you’re scheduled, we’ll send you a link to our patient portal. We ask that you fill out these forms at least 48 hours before your scheduled appointment. If you’ve had recent bloodwork or testing done that you think would be helpful for your dietitian to review, bring printouts, or email documents to support@valeriamallett.com. We also ask that you verify your insurance coverage before your first visit. We know that insurance can be confusing and stressful. Our Verifying Benefits Questionnaire, included in our pre-visit forms, outlines exactly what to ask your insurance company in order to determine your level of coverage and any financial responsibility you may have. And, if any confusion comes up, we’re here for you.
We are currently seeing patients both virtually and in person. We have offices located in East Portland, Gresham, and Beaverton. Our goal is to schedule you with a dietitian that best fits your nutritional needs and your location preferences.
